Customer Service/Business Development Executive Recruitment at Ibaka Entertainment

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ibakatv is a video on demand platform for Nollywood movies; it has over 15,000 hours of movie and TV content streamed on-demand. Due to rapid expansion we are looking for a qualified candidate to fill a strategic business position as we maintain our status as one of the fastest-growing internet entertainment companies in Nigeria. Uniquely, the work environment offers a first class condition with a very attractive remuneration package.

We are recruiting to fill the position below:

Job Position: Customer Service/Business Development Executive
Job Location:
 Lagos

Key Roles

  • Identify and acquire new accounts that will have a major strategic impact on the long-term success of the company.
  • Manage the development and growth of profitable new business; develop and maintain effective key customer relationships as well as ensure business growth through directing and managing business development activities.

Principal Accountabilities

  • Account interface.
  • To grow the business.
  • Monitor account performance and ensure that set targets are met.
  • Maximize customer satisfaction by developing and maintaining excellent relationships and effective communication channels.
  • Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.
  • You are required to grow and retain existing accounts by presenting new solutions and services to clients.
  • Be both proactive and reactive to the customer’s needs and actively manage/monitor their performance (conduct and facilitate regular client visits.)
  • Generate new ideas that will contribute to account growth.
  • Prepare necessary reports (Metrics, Periodic Business Reviews) and maintain in company database.
  • Provide monthly report on revenue intake and closed deals.

Qualification and Experience

  • The job holder must have a Bachelor’s Degree or HND in Business, Communication, Humanities or Marketing related discipline with a minimum of 1-year post qualification experience in related field. Possession of a Master’s degree will be an added advantage.

Knowledge:

  • Demonstrate ability to interact and cooperate with all company employees.
  • Must be abreast of local and global trends in marketing communications.
  • Must have interest in marketing communications.
  • Build trust, value others, communicate effectively and politely with mutual respect
  • Good knowledge of media will be a good advantage.
  • Proactively establish and maintain effective working team relationships with all other departments.
  • Have a good understanding of customer and market dynamics and requirements.

Skills and Competencies:

  • Communication Skills (Verbal and written)
  • Passionate
  • Client servicing skills
  • Good presentation skills
  • PC skills; Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
  • Interpersonal Skills
  • Must be multi-skilled
  • Excellent interpersonal skills
  • Good analytical skills
  • Proactive
  • Must be honest and reliable
  • Ability to work under pressure
  • Good use of initiative

How to Apply
Interested and qualified candidates should send their CV to: [email protected]using the “Job title” as the subject of the email.

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